Hotels in Azagawa

"Clean room. "

"The hotel is clean, but the staff left me hanging, they turned the heater on, which was nice, but no way to override that for your room. When I called the staff for cooler temperature setting, they told me no option is available. I sweat through the entire night and could t sleep. The front desk was nice enough, the manager Hussain instead of helping said I was the only one to conplain instead of helping me. I guess you get what you pay for at this place, but his attitude was not helpful. The hotel front desk team was friendly."

"Beautiful location. Some good amenities. But the property needs some up keep. The room and facilities need to be updated. The staff were accommodating. The transportation arrangements were available,"

"Had emergency leave 2 days early. So checked out after day 2/4 and staff seemed excited. 0 refund and double booked our room to someone else we are guessing "

"Easy to get to from Kawaguchiko Station via the Red Line Bus. TOYOKO Inn has always been a trusted brand for high quality hotel stays! Love the Japanese standard simplicity & cleanliness, especially the bathroom. Stayed in a room with a beautiful view. Wondering is there a Mt. Fuji facing room. Maybe next time!"

"Staff are great, very attentive and helpful. Rooms are clean and spacious. Location is great. Would love to go back. "

"Staff was friendly and the check-in process was seamless."

"Check-in was quick and efficient. We had 4 rooms for a group of 10. The wine lounge (included as our package) was a great way to hang around with variety of wines, snacks, ice cream, etc. We missed the tea house as we were there at 4p and spent time to settle and picked our yukata before closing at 6pm. Dinner was good even though we didn’t have the wagyu package. Buffet breakfast has a lot of variety. The bed or futons were comfortable. In a nutshell the the place very nice, just too pricy. Would be nice if we can stay for another night to enjoy everything there."

"The staff was very unhelpful in difficulties we had around our booking, caused by major transportation disruptions beyond our control in Japan, and rude to my wife when she tried over 5 times to contact and remediate the situation. I would never recommend this as a '5 star, glamp' hotel. Service levels are 1 star. "