Hotels in Carmen

"Cleaning staff was excellent - room was cleaned every day with fresh towels supplied daily. Staff was friendly but I would suggest that reception staff get familiar with the surrounding area to advise guests of what and how to get to known destinations. They shouldn’t be saying that they don’t know as they don’t live in the area. Breakfast was good although the potatoes were stale every morning (personally found the meals a trifle bit too salty, but it could just be my palate). I was very disappointed that the pool was closed for maintenance as I booked this hotel because it had a rooftop pool. Personally, I was not too impressed with there being a charge for everything (I was allergic to the brand of tea used and they wanted to charge me extra for another brand over and above the price I had already paid, luckily I carried my own). If you like hot showers despite the heat outside then you will be disappointed ☹️.Also, our shower had no door so the bathroom floor and mat got wet after every shower. On the plus side - the elevator works very well. There’s huge smiles on the faces of most staff members. There are plenty of charging points in the room."

"This place was wonderful! Pool was under renovation, my room was upgraded to a suite free of charge without asking. Staff were extremely attentive and friendly. Food was great. Location was perfect. Nice city & harbour view at night. 10/10"

"Breakfast serve , a lot of variety and all so good , I didn’t win in the casino but it’s was nice experience , the pool was inviting . "

"I had a wonderful experience staying at this hotel. What truly stood out was the excellent customer service. Every staff member was professional, friendly, and clearly dedicated to their role. From the front desk to housekeeping and the restaurant team, everyone made me feel welcomed and well taken care of. The accommodation was clean, comfortable, and well-maintained. The room was organized, relaxing, and had everything I needed for a pleasant stay. It’s clear that the hotel puts effort into ensuring guests are comfortable. The food was also a highlight of my stay. Meals were fresh, well-prepared, and full of flavor. There was a good variety, and everything I tried was satisfying. Overall, I highly recommend this hotel for its outstanding service, comfortable accommodations, and great food. The staff truly make the experience special, and I would definitely stay here again."

"We didnt bring our car, just rode the taxi"

"Convenient for departure next day. Staff were all friendly and efficient"

"We had a wonderful, welcoming stay here. It is an older hotel that is dated, but nevertheless, has a friendly staff and an excellent food selection for breakfast and drinks. We stayed at the concierge level where we had happy hour included from 5-7pm everyday and connecting rooms. The resort has snorkeling where you can see fish right from the beach. "

"Lovely, pleasant and helpful staff. The room was tidy and its easy short taxi to the airport"

"Excellent hotel with very nice room offering sea view. The hotel has a very nice pool overlooking the sea, and a private beach for guests to enjoy. There are also several pickleball courts as well. Several restaurants are available throughout the day; the hotel has enough for you not to step out of the compound. If need be, there are 2 shuttle bus services in the evening to bring you to nearby town center. You may also get a taxi with no problem. The hotel staffs are very friendly and make sure you enjoy your stay as I did."