Hotels in La Estancia

"We booked a superior room specifically for the air conditioning, but unfortunately the room never cooled properly. We had experienced a similar issue during a previous stay but decided to give the hotel another chance because the food was good and the gym was adequate. Unfortunately, the issue persisted. We reported it the next morning, and although someone came to assist, it was not resolved. That evening, the temperature remained the same. We were eventually moved to another room late at night, which also had the same issue, and were then offered a different room at an additional charge. As a result, we were unable to sleep comfortably during our stay. We addressed this with staff multiple times, including at checkout, but no resolution was provided. Aside from the air conditioning issues and lack of resolution, the food was good and the gym was adequate, which we appreciated."

"Breakfast is excellent! Great selection and fresh every morning!"

"I love staying here, feels like home. Professional and friendly staff . Food and drinks are always delicious. Location is very convenience. Such a wonderful experience every time! Thank you NHC for helping me create an amazing memories. Totally recommend! "

"Muy buena atención . Excelente servicio "

"It has everything you need in Bogota, close to shopping malls, etc. clean, safe, friendly staff and include breakfast and parking "

"Yes"

"Everything was ver good. "

"The staff were very friendly and kind. The food and overall service were excellent, clean and tidy facilities. My only complaints are with the level of noise heard inside the room and the room amenities that could be improved as well. Despite reserving the room for two people we were told only one cup of coffee/tea was allowed per room and there were no bathrobes available, something simple that can make the experience even better."

"No lo detalle "