Hotels in El Batey

"nice hotel,clean,perfect location."

"This hotel is a gem the staff is awesome and the complementary breakfast is hearty the pool is small but it worked for me and my wife, in other words come and enjoy Paradise 😁"

"Everything about The New Garden was great, the housekeeping was top notch, the breakfast was better than expected, the front desk staff was helpful with getting me connected to the wifi and the security was on point. My two complaints are.. 1: I only got a wifi connection on my 3rd floor balcony or on first level (no big deal) #2: there's plenty of towels in the bathroom room but NO washcloths (my suggestion is to pack 1 or 2 in your bags) other than that I would definitely recommend as well as stay at New Garden hotel again"

"Staff needs better training and dealing with customer requests. They need to have a back up plan when their system is down. The food was great."

"Very modern"

"La habitación esta en malas condiciones el baño tiene problema de filtración y salidero de agua contante en la ducha"

"The food was quite bad. We tried all three restaurants but did not have a single good meal. We aren’t picky. It was just not good."

"I was in Select … unfortunately the experience was very disappointing overall. While the beach itself is absolutely beautiful and probably the only real highlight of the property, almost everything else fell far below expectations. The amenities are extremely minimal. No premium alcohol. The “gym” is basically just a tiny room with a few random weights and one treadmill. There is barely enough space for more than two people at a time, and it definitely not a proper fitness center. For anyone who values training or decent facilities while traveling, this will be a major letdown. Another big issue was the complete lack of room service, which is something many travelers expect from a resort experience. The food quality was also poor throughout the stay. Meals lacked variety, flavor, and overall quality. After a couple of days it became difficult to even look forward to eating there. The service from the staff was probably the most frustrating part. Customer service felt careless and unorganized. At one point I was literally locked out of my room because the batteries in the electronic door lock had died. Instead of handling the situation quickly and professionally, it took much longer than it should have and nobody seemed particularly concerned. Overall, this hotel has potential because of the beautiful beach location, but the poor service, weak amenities, bad food, and lack of attention to guest experience made this stay disappointing. I would not return or recommend"

"The rooms are not well maintained at all. Water leaked from the bathroom ceiling. There was mold in the bathroom. The rooms are in need of updating. Linen is old and needs replacing."