Hotels in Ridgemark

"Great and fresh "

"I’ve stayed at this location multiple times over the past decade, and unfortunately, the decline in maintenance is very noticeable. During my most recent stay in what was advertised as a “Premium Fireplace Suite,” several issues stood out. There was no hot water from the sink, which is a basic expectation. The drapes were torn off the rods in both the bedroom and living room. The fireplace—one of the key features of the suite—did not work. On the second night, there was no WiFi available at all. The carpeting throughout the suite was not only worn but ripped and visibly unclean—to the point where my feet literally stuck to the floor. Additionally, the closet door was completely missing, leaving only the hinges behind. Overall, the condition of the room fell far below what would be expected, especially for a premium suite. It’s disappointing to see a property I’ve returned to for years no longer being properly maintained."

"Horrible disgusting hot tub. I reserved mainly to sit in it to relax. Dirty and jets were very bad - spewed water everywhere. Room was clean. Minimal towels and only one wash cloth was allocated. When we book for two people they should give two of each towel at a minimum."

"Night staff knew of dead bird outside of the front door but thought it could wait for day staff. Bathroom had vent/drain problem leading to gurgling and nasty odors. Room change alleviated this but staff seemed put out. Fire alarm in middle of the night woke up the hole hotel. Ok stuff happens, but the morning clerk knew it happened but had no information on the incident. He knew it happened but was dismissive saying “oh that was last night, I just came on my shift”. Don’t they do a turnover?"

"Breakfast was good, room was clean and the staff was friendly. I'd return."

"We have stayed here a few times and it"

"Breakfast was good and fresh. Hostess offered us several juices and breakfast options. It was very fresh."

"Free parking."

"A bit loud. Thin walls. Beds are average at best."