Hotels in West Brookfield

"Carol at the front desk was phenomenal. She offered to change the type of room when my son decided to join me. The breakfast was good. It was nice that the tv wasn’t on and blaring. The room was very nice. The beds and pillows were comfortable. There was a built-in night light in the bathroom. "

"Friendly staff and unique property with great breakfasts!"

"Unfortunately the room was not in good shape. The room needs a 100% renovation including furniture."

"The hotel room and the propery itself was were clean. "

"Front desk staff are some of the kindest people you could ever meet. Great location & parking - would highly recommend."

"good"

"Room was very clean and nicely equipped. Upon checking in I was "upgraded" at no cost to a room in the main building. This was after I asked about safety of items locked and covered in my vehicle. One biggest complaint is that the doors to the outside were not locked at night. I have heard a lot about past troubles at the location UNDER DIFFERENT OWNERSHIP and think that increased security would help. According to local people I spoke with there are a group of people living at the hotel who are in care of Social Services. While I support offering this initiative, I also think that security should be important to all."

"close to the mountain"

"Clean room , sparse ( no TV and minimal furniture ) . Lots of noise from attached bar and restaurant . No ambiance "