Hotels in Emerald Bay

"The bellman was great! The room was clean and the staff was helpful. We stayed there for 2 days going on a road trip with my husband. "

"Pretty much everything the staff was very friendly.I even checked in a little bit earlier.They called me when the room was ready.The room was nice and clean.Nice hot showers"

"The hotel restaurant had some of the best chicken wings i have ever eaten. Also, the gentleman working the front desk was super friendly and timely with the check in process. "

"The roomy king had plenty of space for our snowboard trip and felt clean and comfortable. We appreciated the heat lamp option in the bathroom and the many wall hooks to hang our snow apparel. The bed is on the softer side. Our room was on the ground floor beside the staircase, so Saturday was quite noisy all night hearing other guests use the stairs. Luckily I brought earplugs and Sunday night was quiet. The room was not set up for eating in, but the check-in office/lobby area also functioned as a space to hangout and enjoy coffee/tea, or use the electric water kettle and microwave. All staff were friendly, especially the lovely evening "receptionist" working 1/31. Despite being the only one on shift on a packed Saturday night, she still managed to be welcoming and thoughtful."

"Great "

"Great hotel room. Amazing view of the lake, super close to Heavenly Village. Would definitely be staying here again."

"I’ve stayed here many times over the last twenty years. To me what really makes the difference is the valet/bell staff. They are so friendly and helpful. If you are skiing at Heavenly, the location can’t be beat."

"clean room with recent remodel upgrade "

"Very nice staff and place!"