Hotels in Santa Rosa

"The resort was beautiful - great beach views and the pools were fantastic. Staff was very helpful and very kind. We requested room cleaning daily and this was honored. Food was okay - breakfast buffet was good with lots of choices. Did notice staff on several occasions not using gloves to prep food in the buffet which was off putting. Restaurants were limited and didn’t take reservations so were first come, first serve. We did have to wait almost 2 hours to get into the seafood/steakhouse restaurant one night. Entertainment could have been better (as in nightly shows) - have stayed at other resorts with better entertainment options in evening. "

"Beautiful property. Food and drinks were high quality and so good. Rooms were spacious and clean. Staff was so accommodating and kind."

"Yes"

"The pool(s) area had ample space and were always well staffed. The music/dj/mc added a fun and celebratory vibe. Every staff I encountered was friendly and willing to help any way they could especially the room cleaning staff coming to refill waters on the daily. The food was not exceptional but very tasty with so many different options was a plus. We only caught 1 show in the open air theatre and it was top notch ballet folklorico. I will definitely return to this hotel in the future. "

"Right on the ocean with plenty of loungers at the pool or on the sand with shade or no shade. Fabulous breakfasts! Friendly people working the property. Close to everything. Comfortable beds!"

"Family friendly resort, with a nice waterpark for younger kids. Staff is very friendly. Beach area is clean and we were able to find loungers most days. This was our 3rd time here and we noticed a few differences. Resort now uses an app but the activities listed each day don't match what is actually offered and we had trouble finding these. We felt there were less activities and interaction with the entertainment crew, although the evening shows are still very well performed. And if you don't "reserve" a chair by the pool by 7am, it's very hard to find one. We enjoyed the restaurants but found the kids menu to be very limited with only the same 3 options each evening. "

"An excellent family oriented resort with a nice layout and everything you would need for an enjoyable stay. Very friendly and helpful staff always greet you verbally and with a welcoming gesture, and look to try their best to accommodate any special requests. The pools were a hit with the kids, and space in them was plentiful. Our family has for different rooms, and they were all spacious, had a 4 seat dining set, comfortable beds, and a spacious bathroom and shower. Virtually every room in the resort overlooks the inner courtyard and pools, and most will have a peek-a-boo or spectacular view of the ocean. There are 3 natural-gas (no burning embers or smoke!) fire pits on the beach that are lit up in the evening for conversation and watching the free beachside shows. And if you book through Expedia, be sure to take advantage of the perks offered to you by the on site Expedia desk and Concierge. The food is subjective; our family (six adults and three children ages 6 to 1) were all satisfied with the selection and quality... but we were not expecting 5 star quality food at a 4 star resort. My only cons would be that the resort is showing some signs of decay (rusty railings and awnings, worn plumbing fixtures) and that some staff, although friendly, were not very well trained for service. There are signs of some items being updated in stages (some railings have been replaced), but non of the maintenance items posed a danger of any sort in my opinion."

"Fantastic place and incredible people ready to help you to have fantastic time during the stay. There is always room for improvements, like having refreshing smells in and around restrooms and closed areas. "

"We’ve made it our unofficial hobby to “research” most of the major Cabo resorts, One&Only Palmilla, Four Seasons Costa Palmas, Nobu… tough life, we know. So when we arrived here, we’ll admit, first impressions had us a little unsure. The hotel sits right off the main road (not exactly the dramatic, guarded-gates entrance we had imagined), and the lobby felt… let’s say “cozy.” For a brief moment, we wondered if we’d made a mistake. And then we saw the view. Instant mood reversal. The property opens up beautifully, with buildings cascading toward the ocean and villas stretching toward the beach. We initially upgraded to a three-bedroom villa… and then, in a completely rational and not-at-all indulgent decision, upgraded ourselves again to a 4/5-bedroom villa “for privacy.” No regrets. Thanks to a large part to Mr. Torres. The views? Unreal. The service? Even better. Our butlers, Jacob and Victor, absolutely nailed that perfect balance of attentiveness without ever feeling intrusive, something even some of the top-tier resorts don’t always get right. Every single staff member we interacted with was warm, helpful, and genuinely welcoming. Special shoutout to the beach staff, who were consistently fantastic. Safe to say, we’re already planning a return, and maybe even plotting a more permanent arrangement (villa ownership is suddenly sounding like a very reasonable idea). Nothing but great things to say about the Viceroy."