Hotels in Sandy

"For paying more money for a suite, I was honestly expecting a cleaner stay environment. The shower floor was covered with mildew, the bed sheets contained hairs, and the sofa bed mattress contained a questionable stain that was exposed when pulling the bed out. Kids had to wear shoes while stepping on the floor due to getting black socks Really the only reason why I gave two stars was due to the staff being very friendly and valet was professional/top notch. Lastly, prior to checking out, the floors by the entrance doors were getting mopped and without no sign to caution wet floors my 3 year old daughter slipped to her knees- thankfully not getting seriously hurt. The man said “sorry about that” Would I stay there again? Perhaps not. Maybe a different Hyatt if the great staff is the same at all hotels. "

"You guys did great we will be back "

"Area was nice, hotel overall was ok. The refrigerator didn’t work, the “safe” in the room didn’t work, the hair conditioner didn’t pump. Water in room (1 cheap bottle water) was $4. Some mornings no coffee. Was ehhh ok. "

"Breakfast could use some work."

"The hotel is in a convenient location downtown portland. I suggest you do not park your car there however unless you want to pay an extra 50 plus dollars a night. Service is rather slow and the restaurant but the food was good and the views are amazing from the rooftop bar"

"The towel that I used still had another person’s hair. Room was clean, but the furnitures looked old. GREAT GREAT WONDERFUL front desk staff. The checkout was so easy. She told us we can just leave any time before 12 and leave the keys inside the room. Dog friendly-need to pay $15. $10 for overnight parking. "

"The staff provided excellent customer service. "

"the hotel is undergoing a remodel that is distracting. the staff is good and managing well under the circumstances. the remodel has lost the old charm an ambience that made the Heathman special."

"Mr Tate went above and beyond to make our stay excellent!!!"