大理石峡谷酒店预订

"第一天入住時房間淋浴水龍頭卡住打不開，被迫晚上10:30臨時更換房間，櫃檯人員沒有一句抱歉，也沒有任何折扣補貼，所有的東西重新打包換房間，開車八個小時到酒店，衣服都脫了，想洗澡淋浴水龍頭打不開卡住，請問你們這是什麼感覺？而且酒店隔音差聽到樓上走路腳步聲隔壁抽水馬桶洗澡聲，價格不便宜又有品牌的酒店居然是這種服務態度。很想給你一星的，我還是太仁慈了！"

"Check in 的時候，櫃檯經理說房間已售完。 請我們自己另外尋找飯店。 態度非常消極，非常惡劣"

"The breakfast ingredients are fresh, and the parking lot is safe and convenient."

"晚上关门声音很大，太吵，无法睡觉"

"我們沒帶寵物，早餐太簡單。沒有太多選擇。"

"I had a very disappointing experience during my stay. There was no WiFi available, which was already inconvenient. However, the bigger issue was a serious lack of respect for privacy. In the morning, we left the room at 8:00 AM and returned around 10:00 AM, well before the 11:00 AM checkout time. Despite this, the room had been opened and entered by staff without our permission. This is unacceptable and made us feel uncomfortable and unsafe. Staff should not enter occupied rooms before checkout time unless explicitly authorized. I hope management takes this issue seriously and improves their policies and training."

"good"

"Great location. Staff are friendly."

"The service attitude was extremely poor. The front desk staff didn't speak to the guests in a manner befitting their status."