Hotels in Normal

"yes everyone was great"

"Breakfast wasn’t that good pool wasn’t dirty hot tub was ok "

"lobby area modern and clean; rooms outdated but clean"

"Nice room. Really enjoyed the lobby lounge area and the breakfast. The staff were all very friendly and welcoming. "

"Easy to find, ice machine was a little loud but manageable "

"parking was secure. "

"I had the worst experience at this hotel. Upon arrival, the receptionist was rude. The pool was ice cold. The first room she gave us was dirty. Beds unmade and all. Second room smelled like mold. Third room appeared clean. Once I pulled back the sheets, there was black hair all throughout them, on both beds. One comforter had blood on it. I had to go down to the front desk and ask for new bedding and remake our beds. The TV didn’t work. There was no conditioner in the shower. The list goes on and on. I should have not had to pay a dime for this stay. So disappointing. "

"I checked in on a sunday night about 930.. my floors werent swept.. i had a stain on my comforter and the light in the shower was hanging out. Monday night after my conferences i went out shopping came back ordered food hopped in the shower which at that point the light dropped down even more so i cut that short. My food was delivered i sat and noticed half my room was out of power. I did call the front desk can't they did offer to send someone to the room but it was almost 9pm i was in my pajamas and wasnt up for company.. thought it could have been a fuse somewhere. Hate to complain because i was going to bed anyway but I couldn't plug my phone in because the outlets weren't working by my bed.. the refrigerator was off, so my waters. We're called my leftovers had to be tossed and the coffee creamer I brought for my coffee also went bad. Tuesday. I woke up to make coffee realize that outlet was also off.. but i was able to make it in the bathroom those outlets worked.. i have stayed here many times and can tell you I have never had one complaint.This was probably the worst stay i've had. I will probably be back because I go to the conferences held at this hotel and its convenient, hopefully it'll be better. I'm not sure if this even has anything to do with the hotel but this was also the worst year i've ever had parking. "

"Welcoming to pets and parking was safe and easy. "