Hotels in Joliet

"I don't like the fact that you allow kids at this property. They run around unsupervised, going to the pool. The property should be for people 21 and older!!"

" family stayed at the Hilton Chicago/Oak Lawn for four nights, and overall the experience was disappointing. The bathroom door made loud noises every time it opened, and housekeeping failed to clean our room even after I personally requested full service and towels at the front desk before leaving for the day. When we returned after midnight, the trash was still there, the beds were not made, and there were no clean towels. I called the front desk several times with no answer and had to go downstairs myself, only to find the clerk having a personal conversation and watching TV. While she apologized, it felt very unprofessional. I was also charged for an $8 bottle of water that we never touched. My husband even said you can buy a 12-pack of water at Walmart for that price. As a Hilton Honors member since 2017 with a Hilton American Express card, I was frustrated by the confusion regarding the “free” water bottles. To make matters worse, guests were partying loudly until 3:00 AM the night before our early flight, making it impossible to sleep. I expected much better service and professionalism from a Hilton property."

"Room was not as clean staff where very respectful but over all they charging a 50 dollar deposit and I feel if that's the case why not have a microwave in the lobby area for those that didn't pick the deluxe rooms with the refrigerator and microwave "

"Great rooms good customer service "

"We had an okay stay. They were renovating but rooms were okay just a little dirty"

"Great staff. Friendly and helpfull. "

"Clean room with comfortable bed. No complimentary breakfast. No microwave in room. Pool closed. Parking was good. If there was a fitness room I couldn’t find it. Outside visiting area very convenient."

"I loved the setup of the room, the greenery outside, the room was very inviting and I will come back."

"We were a bit bummed that breadfast was not included with our reservations. The pool was also no accessible while we were staying there which was also a bummer but everything else was fine."