Hotels in Phenix City

"Staff asked if we would like the room cleaned and refreshed in between nights. We said yes. It was not done. When we mentioned this at check out nothing was offered other than a “sorry”. It would have been very nice to have fresh towels!! Had to call for maintenance on the shower. Mattress was very comfortable!"

"Room was clean albeit a bit dated. The bed was soft and comfortable. It was quiet for the most part. Breakfast wasn't great and was empty by 7 am. Overall it was a good stay and a good night sleep. "

"Clean room"

"Very clean and very quiet hotel stay. The staff was very helpful and kind. Would definitely stay here again if we're ever in the area again."

"Everything was amazing. Just the shower stall had a cracked floor, room 118. Breakfast was good, staff is very friendly!"

"It was ok"

"Our room was clean but the bathroom need some attention. Stopped up drains, mold around drains. Towels are dingy and some stains on linens. Ceiling tiles had water stains. And not a very professional paint job!"

"The hotel was what I expected for the price. No disappointments there. The bar, on the other hand was a totally different story. I was there with three other couples for a medical school graduation for two of our children. My wife’s ex-husband and wife made it to the bar and so did the brides family. The bartender would not let me open a tab for me and my wife and said they could only accommodate two tabs per table. I wasn’t even sitting at an adjacent table. I went to the bar and she acted like it would be a problem for me to pay cash there. She asked if I wanted a glass or the bottle for the beer and I said a glass so she handed me the bottle of beer and the glass. I took my wife drink and my glass and beer to the table when I poured the beer in my glass she came by about three minutes later gave me a mean look and just took the empty bottle. Complain to the manager on duty and she never really even apologized. I know this could sound like sour grapes, but it’s not. It was already an awkward situation for me and there was no way I was going to ask my wife’s ex-husband or the parents of the bride to pay for my drinks. The manager told me I should’ve done that and then just Venmo them the money. I work in customer service and this is so extremelyUnacceptable."

"Kitchen was dirty, trash was left behind, laundry wasn’t clean. "