Hotels in Pasco

"Clean rooms, nice staff, easy parking, good breakfast property itself needs improvement especially the elevator "

"The breakfast was great! Much better than would expect. The staff was very accommodating to our request for late check-out. Overall great stay!"

"There were no pots or pans or utensils in the kitchen area. No hair dryer in the bathroom. Also no dish soap or plates in kitchen. Bed was a bit hard for me too."

"The staff were very courteous and friendly, location clean a pool decent. However assuming it’s due to proximity to farms, at various parts of the day the entire property was inundated with a foul odour."

"The entire hotel was spotless and the atmosphere relaxing. The day staff was very helpful. She pointed out shopping in the area and gave dinner recommendations. She asked the night staff to open breakfast early to accommodate our 5:30 departure. The fellow who was on nights was super polite and friendly. I slept well and had a yummy early breakfast, great start to a fun day of fishing! "

"Had a nice time on our short stay."

"The room was nice and clean. Breakfast was delicious! The staff were very friendly and helpful. Added bonus was the pet friendly option. Great for those of us that travel with our pups! "

"Staff was helpful. There was an issue and they resolved it immediately. Otherwise it was quiet and clean. "

"Mix of positive experiences and a few notable concerns. Pros:
 The setting is absolutely beautiful, nestled right along the Columbia River. The property itself is clean and well-kept. Complimentary bike usage. The rooms are nice overall, with a fireplace and a nice soaking tub. Has onsite restaurant and bar. There is a spa listed as an amenity, though it appears to operate on an on-call basis rather than being regularly staffed. Cons:
 The pool was a major disappointment. It’s advertised as heated, but it was extremely cold during my entire stay. I was told something was broken, yet there didn’t seem to be any urgency to fix it over the course of the week of my stay. The beds were just okay, mine had noticeable indentations and could use flipping. Bedding is minimal (just a sheet and a thin blanket), so request extra blankets if you stay here. I also had an issue with pricing transparency. After initially booking through Expedia, I extended my stay directly through the front desk and was quoted a discounted rate. However, I later found out the nightly rates varied and ended up being about $105 more than expected. To management’s credit, they did resolve the issue after I raised it, but issue left me uneasy and impacted my trust. Service Concern: While pouring coffee, a staff member (later identified as the GM) removed the carafe, spilling hot coffee on me. There was no apology, followed by overly familiar and awkward interaction. It was unprofessional and inattentive. "