奥尔德格罗夫酒店预订

"Ac is a bit noisy "

"房間很大，蠻乾淨"

"very good "

"有問題可以得到即時回應"

"距離地鐵站近交通方便，而且還有附早餐，很不錯的選擇"

"很不错的酒店 还会再来"

"一開始說不用密碼 結果還特地到櫃檯詢問才知道竟然有隱藏版本"

"Overall everything is ok, expect one front desk staff have very poor customer service. My partner left his backpack at the lobby couch after we checked out. It was around an hour when we found out the backpack was left there. So we call the hotel and ask if they can check the couch for us, staff who picked up the call didn’t even checked and strongly confirmed that she did not receive anything at the front desk. As soon as we were back to the hotel we ask the front desk who worked on 1/4/2025 in the afternoon, who I assume it’s the same person who picked up my call. We asked her again if they have found the backpack, she said “we haven't found anything yet”, while I was trying to play a sound on my IPad which is in the bag, and immediately I heard the ringing sound was coming from her office. So then why she keep saying ‘No’. We were pretty disappointed to this specific staff’s poor customer services. "