Hotels in Monaca

"The hallways were dark and creepy as a woman traveling alone, I felt extremely uncomfortable. The microwave and refrigerator were extremely old, to the point that I was honestly afraid to even open them. Then I noticed the sheets were dirty. I had to call the front desk to request clean sheets. The front desk agent was kind and funny, he did bring extra sheets and took photos, which I appreciated, but that doesn’t change the fact that the room should have been clean to begin with. Then the TV situation, which I have never experienced in any hotel before. Only about five channels actually worked, and the Netflix and YouTube apps didn’t work at all. I also tried using the casting feature, which didn’t work either. To make things even stranger, the TV had two separate remote controls one labeled for power and volume only, and the other just to change the channel. I was honestly in disbelief. At that point I gave up on the TV and decided to just take a shower and go to bed. That’s when the next issue happened. The shower head sprayed directly toward the back of the shower, and it could not be adjusted at all. I literally couldn’t figure out where I was supposed to stand in order to shower properly. I was completely over it. Next day, got breakfast and came back around 2pm and room wasn’t cleaned. Sigh Between the unsafe-feeling hallways, dirty sheets, outdated appliances, malfunctioning TV, bizarre two-remote setup, unusable shower, and lack of housekeeping…#NeverAgain!"

"Shuttle driver was unable to explain how to get to rental cars Desk clerk told me to take the stairs to the shuttle - (I’m 82, pulling two bags) - she didn’t direct me to elevator - found it on my own"

"Staff was great! Very clean room. Great amenities, such as Jackson’s restaurant."

"N/A "

"We were very impressed with the hotel and all the satff. Every single staff member we encountered were very pleasant. Will stay here again. "

"The shuttle worked out perfectly. They start early and can be scheduled every 30 minutes. It’s 15 minutes to the airport. I took the 4:30 shuttle and was through security by 5:00. Lines were short that morning. Rooms are fine. I feel the carpet cleanliness could use some attention but no other issues. There is not much in walking distance to eat. I ordered delivery. "

"Check in was super quick and easy. "

"The staff was great. The location of the hotel was excellent, food, stores were minutes away. Also the breakfast was good. However the gym and the pool were connected, so there was no 24 hour gym. The hotel is older and needed some renovations."

"We booked this Fairfield Inn because our house currently has no power and we thought it would at least be a fun, relaxing night for our kids since the hotel advertised a pool and free breakfast. Unfortunately, the pool was literally GREEN and completely unusable. Our kids were so excited to swim and were really disappointed. Breakfast is supposed to start at 7 AM, but by 8:30 there was still nothing out. When I went to the front desk to ask about it, there wasn’t even anyone working the desk. I eventually found another employee walking by who told me the breakfast employee was late and they didn’t know when she was coming. We also called for towels and were told someone would bring them up, but no one ever did. Overall the hotel felt dirty and poorly managed. For a Marriott brand hotel, this was extremely disappointing."