"Only booked into hotel because original booked hotel was closed upon arrival so had to check-in to somewhere quick. Upon check-in staff were friendly enough, however, property in poor condition, no cover on the fuse box in the room so exposed wires directly outside the bathroom, staff stayed up shouting until early hours of the morning most days, telephone in reception extremely loud, rarely answered quickly and this could be heard throughout the entire ground and first floor, again this happened into the early hours. On more than one occasion went back to hotel to be asked "you stay, you want check-in", this was being asked a week after we had already arrived. The pool was empty upon arrival and did not get filled and operational until a week after we arrived, the pool bar was never opened, did not even have drinks on display, was just a wooden hut. The meals shown in the photos were not actually available, the hotel does not do catering of any sort, so you cannot enjoy any food at the hotel. The rooms do not come with a fridge, kettle, any sort of amenities like this. "
"Best experience ever. Travelling as a big family together can be stressful. We arrived early and welcomed by the staff front desk. Mr Ismael the night manager made sure comfortable. The hotel us early check in and breakfast. Mr Kayvan the guest relation manager whom spook 7 languages. helped us a lot. He upgraded our rooms with extra charges. this hotel hospitality, and the quality of real five star . we enjoyed the clean rooms and receiving fruit baskets and sweets, daily. The food, and the restaurants and beach restaurant was so fresh so good quality with so much varieties. We used swimming in the beach in the pool water park and sauna and Turkish bath daily. We also got a good deal with that group massage which was a good experience. Our ride back to airport was managed by the hotel. If you wanna feel luxury and safe and enjoy every bit of your trip this resort is the answer. Make sure connect with Mr. Kayvan for all the possible solutions . The dinner st the terrace felt very luxury and the kebabs and staffs professionalism, such a great atmosphere and treat with family.
It was the stress-free vacation best experiences ever there was a disco night very very organized for people to dance use Shisha Hoka. They had music by turn EnglishTurkish Russian and Persian.
Mr Kayvan thank you so much.with our scuba diving and other tourism activities.
Thanks to all the staff/workers. They worked so hard and respecting all the guest equally No staring or uncomfortable behaviour"