Hotels in Castries

"Excellent and attentive customer service. Well kept property and facilities."

"This resort was very nice. The staff were amazing!! The food was mediocre but better than most all inclusive resorts. The night time entertainment was fun but didn’t last long. Pools were beautiful and the beach was out of this world. I would definitely recommend this to resort. "

"Clean room, Staff was Friendly, beachfront was beautiful "

"Thank you Bay gardens for exceptional service Christel at reception you are the best! Keep up the excellent service "

"On first appearances (photos on the net, etc.), it’s easy to mistake this all-inclusive hotel/small resort overlooking Castries for a fairly modest property. But it punches well above its weight class. The pools and pool decks are lovely, the grounds are immaculately well-kept (complete with organic farm sloping down from the lower pool), the food is good, the drinks flow freely, the rooms are clean and up-to-date, everything works, and – above all else – the staff are absolutely wonderful. They’re attentive, warm, gracious and not at all shy on charisma. The icing on the cake for me was when my daughter had to cancel a day or two before she was scheduled to arrive, as she became quite sick back in Canada. The hotel had every right to penalize me for half her stay. But between management and the front desk, they decided to reimburse her stay in full. Unheard of. I should note that I stayed in two other resorts during my stay in St. Lucia, and while both are ranked in the most exclusive top 5 on the island, Bel Jou will always own a special place in my heart. Big thanks to everybody at Bel Jou! James "

"The room,as usual was clean with great detail. Special touches were added by the cleaning staff like, a welcome note, flowers throughout the room and little notes on how to get the best out of your stay. I always look forward to seeing the housekeeping staff,as they are very frienly and service oriented. "

"The property is great, it is very well taken care of by staff. The staff are fantastic they make you feel at home and part of the family. The owner himself takes time to meet with each person/group staying on the property to welcome you and give you a run down of the island. All great things to say about this property and the staff running it! "

"Beautiful rooms and resort - everything is well looked after and clean and staff are very friendly "

"It was a great stay. Right close to the ferry terminal which was very convenient. The room was a bit small but it was very nice. The host was very accommodating and very friendly."