Old City is home to Golden Temple and is a popular place to see in Amritsar. It's also full of great shops and restaurants, so you can spend the afternoon having a wander.
"I did not request any room upgrade. However, the staff upgraded my room without my consent and charged me for it.
I have repeatedly requested a refund for this unauthorized charge, but my concerns have been ignored.
I would like to know why a room upgrade was made without my request.
sincerely request that they refund this charge."
"Had a mishap and informed the hotel hours before checking but they refused to cooperate and refund the money
The did not even offered a partial refund. Had my booking company called also and they refused. Horrible customer service they are only interested in the finance aspect not the humane feelings. We were 3 ladies 63, 74, 75
Traveling together
Stay away from this inhumane hotel. "
"The hotel was overall okay, however there were a few disappointing issues during the stay. The bathrobes hanging on the door were worn and one unfortunately had faeces stains on it, which was very unpleasant.
Breakfast was also disappointing. I ordered an omelette which was forgotten and never arrived, and I requested pineapple juice twice before eventually receiving it. When it did arrive, the juice was pink because the juicer had not been cleaned properly and still contained watermelon from the previous customer.
I would also recommend improving the breakfast service by placing butter packets directly on the tables. Having to order juice and then wait up to 30 minutes for it was inconvenient — self-service juice jugs would work much better and make the experience smoother. Overall, the breakfast area felt quite chaotic at busy times."
"Hotel is at great location : nice and peaceful. You have everything you need on hotel site: gym, spa, pool and food from nice buffet breakfast with a lot of healthy options to choose from, restaurants for lunch and dinner and bar for night time drinks outside at fresh air."
