Hotels in San Manuel

"This hotel is supposed to be renovated. We were not told and until it is rooms should NOT be sold. Our experience was absolutely horrible. Alarms going off, horrible room conditions, dirty and so much more. The Hotel Manager confirmed when we were checking out to give us a complete refund and said "consider it done." Unfortunately, he did not live up to his word and we did not have anything in writing. He further explained that he was only there 4 months and prior to him they did NOT have a manager and the staff was running the hotel. Filed a complaint and will never stay at ANY Holiday Inn & Express. Too bad they did not live up to their word and even admitted how bad our experience was at the hotel."

"Great Lodge near the top of Mount Lemon. Rooms were comfortable with good amenities. Staff was very helpful."

"you have you own door entrance, small patio, grill, fireplace, full kitchen, dining set, easy to find, front staff was so friendly, I asked for extra blanket was brought to my door within 15 minutes. Originally thrown a bit looking for bedroom, its a "murphy" bed in wall, but the mattress was very comfortable along with pillows! I will stay again next trip in Tucson!"

"Gorgeous propertyp "

"Lovely rest place. Highly recommended."

"A bit of a disappointment. Upon arriving we see a sign pointing to the office so we go find the office but its locked. We walk around and a lady in a golf cart tells us to go this way and go down there as she points so we go and run into another lady who demands to see our wrist bands and says we can't be on the property without one. We go back to the parking lot and get directed to the locked office. This time we find an envelope with my name on it and get a door key code. Then the owner shows up and takes us to our room that has 2 twin beds and a queen bed when i booked a king. None of the electric outlets would hold a plug. I had to tape plugs in place. There were bugs in the room and the wifi was garbage. 0.2 mbps. The drains in the bathroom were super slow. The fridge made a popping noise every 15 minutes so that was fun to sleep with. If the room was refundable we would have left but I'm not throwing away close to $400. Also mad at hotels.com for saying this was in tucson as its about 15 miles outside the city. "