Hotels in Douglas

"This was a very comfortable and clean hotel. Will definitely stay here again. "

"Top"

"Decor is good, and property is Clean. Staff is Friendly and helpful. However, there were minor problems with amenities. For example, the reason why the coffee maker did Not work when I first tried to use it was because you have to Flip a master switch first--that nobody told me about nor did any sign. Had to get front desk to help with that. Also, TV controller is somewhat erratic. You often have to push a button multiple times and change pointing angle to increase volume or power on/off."

"So when I checked in I was made aware that there was no heat in the building due to an explosion in a power plant but was told there is hot water from a temporary water heater, next morning no hot water for showers very disappointed i wasn’t made aware of the issue before hand so I could have found an alternative hotel."

"Clean "

"First, the staff at the front desk and in the restaurant are excellent. We arrived early and were wet and exhausted on a chilly morning. We asked if we could possibly leave our bags or check in early. Lucy jumped in and got us into our room right away. We were able to sleep, warm up and relax before heading out to explore. It was wonderful for her to help. Several other times during our stay, Lucy also helped with ideas for what to do and was alsways very friendly and professional. The room was well appointed and in a great location. The restaurant was really quite good for breakfast and the staff were very friendly. Extra coffee offered frequently and with a smile. A drawback is the very dim and sparse lighting in the bathroom. It's a big space and has very little lighting. The maid service did not leave lotion for day 2 and the bodywash in the shower was empty by the third shower and not refilled. Downsides to the otherwise pleasant stay. "

"Yes,met my needs"

"Helpful staff"

"Love this place! Always fresh and clean. Staff always is so accommodating and pleasant. "