Hotels in Protem

"We were very disappointed in the breakfast offerings. We showed up at the beginning of breakfast, all they had was cereal and waffles. They have several warmers with signs that show they normally serve sausage, eggs, gravy etc. I thought maybe we came down to early but came back and hour later with same offerings. When I asked front desk was told “we didn’t feel like doing a full breakfast today” this is really unacceptable and not how you run a business. We will not return to this location."

"I liked how the kitchen had what you needed to cook but we did pizza and there was no pizza pan or pizza cutter. They need to add blankets and not just thick sheets to sleep with. So that made the beds hard to sleep in. "

"Really nice staff, excellent location, clean hotel. If you want the convenience of staying close to the landing this is an excellent option. All staff were incredibly nice and helpful. "

"Should be a no star motel! The smell and conditions of this property meant we could not stay there! Nothing like the pictures at All! Thank goodness we found a room at a better property. Save your time and money. Not a safe feeling "

"I booked off the pictures...not quite what we got. The carpet was filthy..sloppy paint job,whenever that was done and just beat up. Upside..the sheets and towels where clean. The breakfast was very good too. Staff was nice.. There you go."

"Didn’t like that they had no ice machine and no daily service "

"It was very nice. I can picture this hotel in a small European town. John at the front desk was helpful."

"The condo exceeed what we expected, it was clean, well stocked , nicely appointed and priced similar to a hotel room. The staff was courteous and responded immediately to any needs."

"Pros: - Location was where I needed - The price was very competitive - The room was clean - The motel was not busy and was quiet overall Cons: - The front desk was smoky and caused a headache. When I asked for extra towels, they came from the smoky front desk room. -I asked for an accessible room and received one, but some things would be issues for people with different abilities. - The bedframe was not secured to the wall/floor and would move across the floor with the slightest nudge. A wheelchair user may find transfers unreliable. - The 'nightstands' were glass and metal. They were unstable and insufficient for things like a CPAP. - The outlet by the bed was just on one side, so a CPAP and other devices would need to be on a specific side of the bed or need an extension cord. - The bathroom floor was steeply slanted up to get to the shower/toilet almost immediately after entering the bathroom. There are no visual cues to show this. -The showerhead was low, which would make sense for a wheelchair user, but was not easily functional for standing users. - The showerhead was handheld with no high mount, and the vertical sliding mount provided was not ideal. It would frequently, quickly slide to the lowest setting on the mount. This would cause the head to fall off the mount and hit the shower floor. Again, fine for some people (even if startling), but problematic if bending/reaching the floor would be an issue. - The water pressure was lackluster."