Hotels in Richards

"We felt safe at this hotel since there was only one way in. We coulld tell they had updated some things in the room like tiles and fresh paint. Our bed was super comfortable and we enjoyed our view of the lake from across the street. We could not hear any street noise, which is always a plus. "

"Good location, room was very clean and recently remodeled. I did not bring a towel and stayed multiple nights. The extra towels were a plus. "

"Was a nice stay except for the leaking sewage pipe coming out from our cabin. Each time the toilet flushed, sewage sprayed out onto the ground. We had a small child with us, so docking points for health and safety. I told the property representative, who apologized and said they would fix the problem. Not ideal situation for a quick stay at a Marriott property. "

"Good morning, I am very disappointed with how the room is. Found dirty towel in the bathroom, the door for the bathroom hits the bathroom counter creating a hazard for my kids, they couldn’t go to the bathroom by themselves because when the door shuts their fingers could get stuck in between the counter and the door due to the size of the counter and not being properly installed, my wife stepped on a loose tile from the bathroom and pinch her foot, found trash behind the middle table between the beds, the lamp in the middle of the beds was not working at all, One of the curtains has marks of possible mold. The tv was missing a remote, one was brought up but it didn’t work so they had to bring another one. I have pictures of all this. We had to spend the majority of the day out until the kids were tired to just go to bed and leave early because that’s how unpleasant was staying here. How can I send pictures/videos for reference. My children and I were coughing throughout the nights when we would return to sleep. When I went to adjust the temperature the second night, I saw mold on the curtains. I was very alarmed when I saw this at the end of our stay. I would have left immediately had known the underlying issues with our room. Due to that factor I stated the bathroom was very unsafe to use, we were not able to confortable stay in the room because all the hazards. I believe compensation will be appropriated for the stay here. Thank you Respectfully, Peter"

"Room was very comfortable and clea"

"Clean room. Beds very comfortable. "

"Was hair strands and stains in the left bed. Office chair and desk lamp wasn’t clean. "

"The front desk personnel were asleep on the desk when I arrived at midnight to check in. The cleaning lady knocked on the door at 8 AM wanting to know if the room needed cleaning and the breakfast in the lobby was the saddest version of a hotel breakfast I’ve ever seen."

"Great place for team trips, clean, beds very comfortable and the staff are very accommodating. Will return with our team next year. "