Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"I am writing to express my disappointment with my recent stay at your hotel , which I had booked and fully paid for through Expedia. Unfortunately, the experience did not meet my expectations, and I encountered multiple issues during my stay that I believe require your attention.
1. Repeated Tax Payment Request
Upon my arrival after a long 10-hour drive from Phuket, the front desk employee insisted that I pay taxes again, despite my showing clear proof of confirmation and full payment, including all fees and taxes, made through Expedia. This unnecessary insistence was highly inconvenient and frustrating. Even during checkout, a different employee again asked for proof of tax payment. This lack of coordination and communication among staff is unacceptable.
2. Poor Breakfast Quality
The breakfast provided was extremely disappointing, with very few options available. This fell far short of the standard I expected from your establishment and did not justify the price of the stay.
These issues significantly marred my experience, and I would not recommend your hotel based on this visit. I urge you to address these concerns to ensure other guests do not face the same challenges."
You can discover great hotels in Alor Malai from CNY133 with properties to suit all budgets and needs. If you're looking for an affordable hotel in Alor Malai that meets all of your requirements, just sort hotels by "Price: low to high" after applying your filters when searching on Hotels.com.
How can I find deals and earn rewards at Alor Malai hotels?
Discover great deals on Alor Malai hotel stays with Hotels.com. You can also look at hotel prices mid-week or during the low season to find off-peak deals. And make sure to check out our last-minute deals on Alor Malai hotels.
Can I book Alor Malai hotels with free cancellation?
In order to book a refundable Alor Malai hotel, simply filter hotels by "Property cancellation options" and select "Fully refundable property". The majority of hotels offer free cancellation, so you can receive a refund if you need to cancel. Some hotels do require cancelling more than 24 hours before check-in, so double-check your booking beforehand.
What are some popular hotels in central Alor Malai?
For hotels in central Alor Malai, check out Raia Hotel & Convention Centre Alor Setar and Hotel ASRC. Travelers love Raia Hotel & Convention Centre Alor Setar for its location, as well as the outdoor pool, children's pool and restaurant this hotel offers. Hotel ASRC is another popular central hotel with an outdoor pool, a children's pool and free parking.
What accommodations do travelers like in Alor Malai?
If you need the flexibility to change your plans to Alor Malai, most accommodations offer refundable* bookable rates. You can see these accommodations by searching our site and using the "fully refundable" filter to narrow down the results.
What will the weather in Alor Malai be like during my trip?
Alor Malai is a great place to visit any time of year with an average temperature of 80°F during the coldest months.
Why should I book my Alor Malai accommodation with Hotels.com?
There are lots of reasons to book your Alor Malai trip with us: our free cancellations on selected hotels gives you flexibility, and with One Key™, our rewards program, you will be able to earn and use OneKeyCash™* on all eligible bookings such as hotels, car rentals, flights, vacation rentals and more on Hotels.com, Expedia and Vrbo.