Hotels in Upper Crystal Creek

"A nice stay with a very good location. "

"Overall our stay was good, the only downfall was the lack of view of the beach. Our bedroom room was modern and clean, with lovely city views out to the hinterland. Parking was easy. It will be much more pleasant when the renovations are complete and you don’t have to catch 2 seperate lifts. "

"All excellent!"

"Excellent personnel, view, shower, ambiance. Very well done."

"Very clean room and friendly staff. Great view and amenities - the pool was my favourite place to chill. The only issue I had was that the TV apps wouldn’t connect/load because of poor wifi connection. But I was still able to cast from my phone anyway so it hasn't a huge problem."

"Lovely room"

"Spotless clean rooms and extemely good room service daily. Excellent bfast options and great courteous and kind service during bfast, best location in surfers next to Paradise centre and delux room upgrade and paid late check out were amazibg options. Gym and laundry also great. Loced it guyd. Thabknyoy. Keep it up. See you next time"

"I really love the overall aesthetic and vibes about the hotel . It gave us wonderful experiences.staff were all down and beyond to help guests "

"There was an unfortunate incident for the car park access and fees. We were charged by the carpark vendor for 18 hours from 4+ pm to next morning at 10+ am. And the carpark assistant "Kim" over the intercom was not the least helpful while the queue behind us grew from 3 to 5 cars waiting to exit the carpark. Hence, we paid the AUD 79 to exit the carpark. Upon return, we approached the front counter and was serviced by the Duty Manager Warren. He was extremely empathic for our experience and had resolved the matter in a professional manner even when we volunteered to pay for the remaining days (Warren waived off the 3 days fees). Kudos to Warren and Hilton for having a capable Manager leading the team. A shout out to Kathy too in the Catch Restaurant. She was one of the friendly and attentive staff that had made our breakfast session a pleasant and memorable experience for the past 2 days. Cheers to Kathy! Will definitely be back at Hilton Surfers Paradise on the next trip! Keep it up, team! "