Hotels in Hillesheim

"No pool access, no restaurant access due to private party, room service was overpriced, not great for tourists or families with kids. Terrible TV app connection. Disappointed."

"Great breakfast selection"

"Breakfast gets an honorable mention. The staff was okay but not very helpful in resolving issues with the room. I had no toilet for 8 of 17 day stay. I had to use the bathroom in the room next door. "

"Definitely not premium. More like cost-cutting central. In the restaurant they have ready meals they re-heat and serve to guests. For cleaning you need to request it, and also the small print is to request by 6am. And even checking in, they pass you the task of completing the registration form on a screen. If it saves some a little cost, they’ll do it here. And who cares about guests - they ask irrelevant personal details on the screen form, too like DOB, which you must complete. The staff are good, which is one saving grace. But don’t expect premium. "

"I stayed here as a solo traveler. I found the stay to be clean, comfortable and quiet. Staff was accommodating and I enjoyed the area. Good value for the price, definitely recommend. "

"Grosses sauberes Zimmer mit schönem Bad. Betten leider etwas schmal. Direkt am Bahnhof aber ruhig! Danke für die Flasche Wasser und Kaffee/ Tee auf dem Zimmer"

"No not good"

"We stayed in the "Comfort Double Room" part of the hotel, and the place was far from 4-star superior quality. It felt like an unmaintained 1980s relic with unpleasant red shag carpet and almost zero soundproofing. The room was objectively dirty and hazardous: Hygiene: There was active mold on the bathroom ceiling and in the shower grout. The toilet had a visible brown biofilm build-up under the rim, and the water faucet was covered in heavy limescale. Expired Food: I found coffee creamers that had expired over 100 days ago (Dec 2025) and minibar chips expired by two months. Security: While we were out, housekeeping took an active key card from our room without explanation. We had to go back to the desk to reprogram everything because we didn't know who had it. Service: Breakfast service was incredibly slow; it took a very long time just to get a coffee. Management provided a partial discount after I showed them the photos, but a refund doesn't fix these health and safety issues. If you book here, be very careful which wing they put you in."

"Clean room, friendly staff "