Hotels in Hanover

"The hotel was poorly staffed. The breakfast was not fully stocked and all hot options were cold. The person working in the kitchen complained to us that staff was not showing up to work, and she didnt have enough help. Our room was ok, but it was not that clean. Bathroom floor was not cleaned and there was dirt on on the moldings. The bed was ok. We will look for another hotel near Lansing next time."

"Upon check-in, the front desk was rude. As soon as my child found a cockroach at the swimming pool, we thought hard about having to leave. Packing up we realized the room itself was in terrible shape. Food stains on walls, dirty linens, pieces of food along walls. I wanted to try to make it work so I asked for a vacuum. I kept finding more disgusting things. Even the ice bucket and tray were coated in sticky goo. Microwave was unplugged. Found out it had a burnt smell inside. We left 2 hours later after thinking about it over dinner. Front desk man said Nisha the manager would refund in the morning. I called, expressed my concerns and she said because I “used” the room (mind you we didn’t sleep there) we couldn’t get a refund and hung up on me. When Hotels called, she claimed I trashed the room. "

"I made a room reservation. When I showed up there was not a room available."

"Horrible! Feces on the wall, nothing worked the tv, fridge, wifi, and the hot tub. Pay a lil extra go elsewhere"

"Breakfast was good. I am not a pet owner. "

"My first time to Marshall and I wasn’t sure what to expect. Check in was quick and very pleasant. The room was large, clean and very comfortable. I didn’t have time to eat the next morning but it looked lovely, Checkout was a breeze! I’m putting the contact information on my phone book. I’ll definitely return there. My grandson is a student at the University of Olivet, so I’ll definitely be back!"

"Best thing about the hotel was that the front desk staff member was nice. The hotel is in poor shape and the reviews and ratings are misleading imo. The room smelled mildewy, the bathroom had mold and a strong smell, the bedding was stained (altho appeared washed) and the sound traveled so that every time a person went in or out of their rooms the doors slammed and woke us up. Our room door was hard to open and the windows ce machine was broken and no vending machines worked."

"Very clean and buffet was great........Only thing I didn't like was the TV....didn't get movies channels and no sport channels(ESPN)"

"Clean room, quiet"