Hotels in Lumber City

"I did not get to stay in the room I paid for. Front desk said the room was unavailable due to a broken bed. So instead of the suite I paid for with a full kitchen, I stayed in a room with two queen beds. I was offered no refund or rate change for the lack of room availability. Just “oh well”. When I got up to the room, there were holes in the walls, the phone didn’t work, the desk chair was ripped and tore up. I saw no staff, no one at the front desk all four days I was there."

"They’re renovating their property but key items like tubs and vanities were not included and should’ve been, there was no place for our luggage, no outlets by the beds to plug in electronics, door had a huge gap in it, millipedes were coming from the tub drain and where they had painted the room and not ventilated properly afterwards it was overwhelming strong not to mention the man who had frequent visitors all night in the back of the parking lot."

"This is the best motel to stay in Vidalia Georgia. It's always clean, breakfast is always great, staff is always professional and helpful and it's a IHG property. It's the only place I stay when I go there."

"There was no one at the front desk upon check in. A sign indicated to please ring bell for service. Which I did, then waited over 5 minutes with no one to check us in. After driving for over 5 hours, I just wanted to check in and relax. I finally had to call the hotel to get someone to come and check me in. "

"Clean rooms, great staff "

"Very nice people at check in and check out. Have stayed there multiple times. "

"Clean"

"Great overnight stay"

"I had a very disappointing experience at this hotel and would not recommend staying here. From the moment I entered the room, there was an unpleasant odor. it did not smell clean or fresh at all. The issues continued throughout the room. The shower had a strong, foul smell, similar to a wet dog. The refrigerator was dusty and visibly dirty, and the microwave had not been properly cleaned. Even the “Do Not Disturb” sign was dirty, which speaks volumes about the level of housekeeping. There were roaches in the room, which is completely unacceptable. The phone was also filthy, with an oily residue as if it had not been cleaned after previous guests. Additionally, there was some type of splattered residue on the bathroom door. Due to the overall lack of cleanliness and sanitation, I felt extremely uncomfortable and chose to leave early. What made the situation worse was the response from the front desk. When I reported the issues, instead of offering an apology or attempting to resolve the situation, I was told to contact the manager on Monday and “maybe” I could receive a discount. That response was dismissive and frankly insulting given the condition of the room. This experience fell far below basic hospitality standards. Cleanliness should never be optional."