Hotels in Germantown Hills

"Television had major static was unable to see a clear picture"

"The room needs the bathroom door knob fixed. My mom was stuck in the bathroom in the middle of the night. The tv remote needed new batteries We needed an extra comforter for my daughter and never received one as well as extra sheets for the crib."

"Worst hotel experience I have ever had. No where on hotels.com or the merchant hotel site directly made any mention of pool being down or limited hours. I booked the hotel specifically because my child, loves pools. We event for the Flow Wild at the peoria zoo and wanted to use the pool prior and the following morning. Sign said pool down for maintenance. I than went to the front desk and was informed the pool would be open from 6pm to 10 pm. Due to this, Hotels.com was not able to relocate us, as the pool was A: not completely shut down and B: the hotel did not advertise the limited pool hours. I than asked another employee about the pool and was informed the pool would not even be open at 6pm. When we arrived back from the zoo, around 9pm, the pool was open but it was also my child's bedtime. I asked the night desk person if the pool would be open in morning. he did apologize it would not be. i explained I only came for the pool and very frustrated would be unable to use it, since apparently its only 6-10pm. i explained no where does it mention this on the business website. He apologized again. This is the only person I interacted with that actually apoligized everyone early in day did not. I encourage anyone with small children to not stay at this hotel. Zero help by staff, and zero empathy or assistance. So much misrepresentation and misinformation. i never would have stayed at this hotel if informed correctly. Work experience ever"

"Breakfast"

"Their amenities listed are completely false. From no beach access due to health concerns all the way to no wi-fi. Would strongly suggest to go elsewhere unless you enjoy being freezing cold all night and buying your own toilet paper."

"The hotel is ready for an update. Room was good, but hotel should be refurbished. It is a very good location for the casino and other amenities in the Peoria area. Fair price and safe area. Parking close to hotel was very limited Saturday night."

"We were staying one night, arrived late and didn’t stay long so there is not a lot to comment on. The breakfast was good. There were lots of kids staying at the hotel, so it was noisy."

"Best in Morton for the price"

"Staff was rude, there were bugs in our room and when we were ready to check out there was nobody at the desk and after we rang the bell on the desk and still after 20 minutes there was nobody there. We left the the key on the counter. "