Hotels in South Valley Stream

"Great location. Really nice hotel. Parking was a nightmare in their own garage. Staff in lobby were terrible. Hotel takes up full city block and checkin line was looped all through the entire lobby for 4+ hours with only 2 staffed at computers and 4 more front desk employees sitting in a back room on their phones. Sent us to wrong room without the beds we booked. Worst check in experience of my entire life and I travel 2x monthly. Just from the parking and check in I wouldn’t return here and that’s too bad because we’re bonvoy members and hotel itself and location are great. Wouldn’t recommend this place unfortunately. "

"Nice "

"This was an horrendous mistake booking at this hotel. The rooms were dirty, furniture stained, toliet on the floor. Hidden fees destination fees 203.00 manager and staff rude"

"They called me to pay for one night before i go and they say the rest when i arrived but yhey charged me twice and when i called they said it was computer glitch and will give you the money back on 5 business days and i never got my money back and i had to deposit it. Check how they charge you after your stay."

"Was to crowded for me to get anywhere close to the breakfast went out to grab a bodega sandwich and coffee"

"Great stay! Staff were nice. Found some hair in shower and on a pillow case but once I called down to the front desk they came to clean area again. Overall the hotel is nice. "

"There could’ve been more safety features and amenities…"

"Room was clean and turn down service was prompt and through. We didn’t have control over the air conditioner and our door didn’t close properly, which made it feel unsafe. "

"A/C unit was not working properly. Technician had to be sent twice (suspecting they were not really sent the first time). Queen bed was a lot closer to a full."