Hotels in Bern

"Our family booked two nights with this hotel after spending four nights at two other Fletcher hotels in the Netherlands, and we were VERY disappointed! We arrived to a room that was SIGNIFICANTLY different than the one displayed on EXPEDIA’s site. When we asked for another room or our money back to use at another hotel, our request was denied and we were offered complimentary drinks. Being that it was after 7pm, and we had been on the road all day, we had no option but to stay in this horrible room. They were kind enough to provide an adequate room for the second night, however, they refused to refund us the full amount for the first night, and rather offered us a €40 partial refund. We have spent thousands of dollars over the years with Expedia and sadly, we will no longer be able to use their services after they did not provide the support we needed in this instance. We will also be avoiding the Fletcher family hotels going forward as well. This experience spoiled our last nights in Europe, and we were hoping this could have been dealt with in a more fair manner."

"Breakfast was really good. The room was nice and clean. Conveniently close to Efteling! "

"Decent place , nice area."

"We came in late and was greeted very nicely. The only negative is the parking is awful."

"Room was clean and well appointed. Would have liked to have coffee cups in the room, rather than just glasses. Staff helpful and amenities useful and nice."

"The breakfast was absolutely amazing. The hotel also let you pack a lunch from the breakfast layout, which helped a lot with saving money when visiting Efteling as well as when traveling the next day. The choices at breakfast were so good! The room was quiet and we had everything we needed. We slept well and we were grateful for such a nice place to come back to after the 2 very long days. It was also super close to an Albert Heijn store which made it very convenient. The rooms did not have refrigerators. The staff were exceptionally helpful and carried the luggage upstairs and back down at the end of our stay. They had great ideas for places to eat and places to get what we needed. I would definitely stay here again."

"Everything was perfect "

"We had a delightful stay here! The bed was comfortable, and the room was quiet and extremely clean. It's perfectly situated for exploring the center of Den Bosch and the surrounding area. The staff was so helpful and kind and we'll stay here again if in Den Bosch!"

"Overall really nice place, well located next to the cathedral and square. Room was perfect for what i needed, bathroom and shower lovely and the virtual receptionist was very cool"