Hotels in Collabassa

"The staff is amazing. The gentlemen at the reception gave me some great tips of where to eat and he was so kind even washing some strawberries for my son to eat. I wish I captured his name but hope this message gets to him. "

"Loved the free breakfast and popcorn in the evening. Great location and really impressed that the hotel called the day before I arrived to check if I needed a cot bed as I was bringing a child. Would definitely recommend."

"Good value for money. The room was smaller than I expected but I was not there much so it wasn’t a problem. Great location to explore the city and 2 blocks from the main train station. "

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"Overall we had a nice stay, room Was clean , most of the staff were pleasant, breakfast was good. Location is excellent close to new and old town. I have stayed here in the past and didn’t appreciate that the pool and sun loungers were only open after may 15th unfortunately this wasn’t on the website so I assumed it would be available. We asked if we could have a lounger on the upstairs terrace we were told they were not available until 15th may . Drinks and food were still available on the upstairs terrace so the hotel were happy to have customers on the terrace but not happy to allow customers to have a sun lounger this was disappointing as one of the main reasons of choosing the hotel was for the roof terrace facilities. On the first day we mentioned to the reception staff that there was no aircon working in the room we were told it was not available until The 15 th may this was disappointing as the temperatures in the room were high it was 24 degrees outside and this would have made the room more comfortable. We also reported that the sink had a crack in it the bath plug was broken and damaged and the bedside lamps were broken but nothing was done to mend any of these things during our stay. The towel radiator in the bathroom was not working to dry towels when they were wet we were told this was not available until may 15 th although I didn’t understand why as it would have been more convenient to dry . We noticed aircon was working in the 7th floor bar and restaurant."

"The day of check in there was no information that the front desk closes at 20:00. When we arrived later, we received our room key from housekeeping. Despite the listing saying that parking was available, 1) it’s only available upon prior booking and 2) someone from the front desk had to let you in to the underground. That’s to say, we had to park elsewhere. The room was relatively clean, but the bathroom had a persistent smell of sewage. The only resolution was making sure the door was always closed so the smell wouldn’t come through."

"Location accessible in all directions - minutes away from old & new towns & seafront promenade. Spacious well appointed clean & comfortable room with modern decor. Wide choice at breakfast buffet. Lovely L'Occitane toiletries with rain head shower. Helpful welcoming staff "

"Warm room during night Horrible clown painting that doesnt suit Carre d’or "

"The hotel is in a great location for exploring the area and felt safe even late at night. The staff were very helpful, the room was clean, and the beds were comfortable. The only downsides were that there was no coffee or tea machine in the room, and the stairs were not well lit, so be careful when using them."