Hotels in Ras Ain Rhamna

"i booked the general hotel room and don’t opt for the all inclusive service. i emailed th hotel informing the of my late arrival and requested a shuttle but never heard back. at the airport i saw the driver from the hotel and asked him if i could get a ride and he directed me to a taxi. upon arrival, the front desk staff was nice enough and confirmed they received my late check in a. airport pickup request but didn’t say that either was confirmed simply that they received it. once in my room, There was an immediate odor, smell could have been from the ac being off. the sheets didn’t appear to have been changed, or maybe they were washed nicely, there were some small stains, the breakfast selection was small and didn’t taste or look very good. i ordered a vegetarian wrap with room service and received very hard toasted with raw carrots, and cucumbers and tomatoes, with soggy fries . i also ordered a fruit salad which was slimy, and a glass bottle of soda with no bottle opener. the refrigerator in the room didn’t work, the shower was dirty, the towels were extremely rough and over washed. it didn’t feel like a barcelo brand but more like a. best western. i also tried the hama spa and the service was poor. the description of the service included a body and head massage and a facial and each service felt rushed and poorly delivered. perhaps the staff isn’t trained well. there is no business center to work if you need to. gratuities are expected and even if you tip well they wo"

"Absolutely amazing experience will stay here again. So clean, beds are so comfortable, the food was amazing at the snack bar and the restaurant, great pool and I had the most amazing experience at the spa having a Hammam and massage. The location is perfect, 7 mins away from main square, 3 mins from place Mallah where most tours pick you up from and the riad is on a really nice souk with great shops and food stalls"

"Riad transport was waiting for us inspire of our delayed. We were welcomed with some mint tea and showed to our rooms. Riad is beautifully decorated."

"Very helpful and efficient staff. Wish breakfast can be more wholesome than just bread, crepes, juice and tea/coffee."

"Absolutely wonderful hotel. The staff were so friendly, the breakfast was amazing and plentiful and the daily afternoon snacks were much appreciated as were the dates, cookies and fruit left each day in the room. On departure we were given a bag of food for our onward journey and some argan oil toiletries. Both were unexpected and summed up the level of service at the hotel. Would absolutely recommend "

"This riad, room and restaurant were absolutely spectacular"

"I can’t really agree with their so-called “deluxe room”, which was what I booked. They’re very strict/stingy with towel supply. There’s only one bath towel and one mid size towel. When I asked for face towel and extra bath towel, I received none. No electric kettle. My unit wad crossed the street from main building, so I had to go downstairs, crossed the street, then to kitchen for hot water. But that only happened if I was lucky that there’s someone in the kitchen. "

"Absolutely wonderful place to stay at! Everything was phenomenal. Worth every penny "

"The breakfast wasn’t good … simple things like the eggs always over or under .. "