Hotels in Upper Prince's Quarter

"The hotel itself is in great condition and looks well maintained, which makes the experience even more disappointing. Unfortunately, the service is on the level of a hostel rather than a proper hotel. The staff give the impression that they’re doing you a favor instead of simply doing their job, which makes interactions frustrating. Room service is practically nonexistent. Our room was cleaned, but no fresh shampoo or shower gel was provided. After calling four times with no result, I had to go and pick it up myself. I also asked to speak with a manager and am still waiting for a callback — which honestly says everything about how things are handled here. Overall, the service is brutally bad and completely undermines what could have been a good stay."

"Room was extremely clean. Property is amazing. Second time coming to this property and I would come again."

"Parking was convenient and easy. "

"My overall experience staying at the Simpson Bay Resort and Spa was excellent. "

"Wait times for the food was very long. We did all inclusive and sometimes had to wait more than 90 minutes for our food. "

"The place is exactly like the pictures. It was beautiful. The host greeted us well when it was check in. Only issue was the shower water was very cold. The water went out when we first check in but the host was able to reach out to the water company. We was able to get back up water but it was cold. "

"Clean room, Friendly staff"

"Beautiful resort. Staff are amazing, Wanda at the pool is such a great person and always ready to help. A shout out to Shakira and Elvin at the Infinity restaurant, amazing and caring staff, always making sure guests are comfortable. "

"Everything about the resort was excellent "