Hotels in Diablo

"Great place"

"Shattuck Plaza Hotel in Berkeley was the worst hotel I’ve ever stayed at in my entire living life. We were offered a 25% promotional discount for a two nights day. The offer was not honoured because we were not staying for two consecutive nights. The promotional email nowhere stipulated that two consecutive nights were required. The bedside lamp didn’t work the in room safe didn’t work. The showerhead didn’t work. The coffee maker didn’t work. The room was freezing. The thermostat was impossible to adjust. It was in a hard to reach dark space. Front desk person Derick obviously had no authority to resolve issues and should not have been interacting with guests. He did no more than a programmable parrot could’ve done. Do not stay at this hotel. It is a terrible experience."

"Parking good and clean rooms"

"Okay stay but I wouldn’t again. Yes, it’s very clean. But the breakfast place was closed for remodeling and there was nothing else put in its place somewhere else. I m unsure still if breakfast was included but I don’t think so-I think you had to pay. The fact I still don’t know after talking to the person who registered us says quite a lot. The wait to register was quite long and no one came to help speed up the line. Parking was okay as we always found a place. The bed was dreadful-so firm we tossed and turned all night. And finally, no personality! There was not a single picture on the barren walls. "

"There was no breakfast, they were understaffed"

"Breakfast was very basic and marginal. "

"Everywhere around it was rundown and abandoned looking. Not lile the pictures at all"

"The room needs a refresh but the real bummer was the outside. Dog p—p on grass and walking path and made for an unpleasant experience."

"Clean room. Friendly staff. Breakfast variety. Free parking. "