Hotels in Cross Keys

"The staff were excellent. The shower in the bathroom wasn’t that clean "

"Room was large and clean"

"The staff is super nice! The rooms could very much use some updating, the room we were initially in the bathroom shower didn't have tile, just a painted wall it seemed like. There was a hole in the closet door, the wall by the window had been plastered to cover something (but not painted), the room seemed kind of dark and dingy, the toilets sit low (you better have them Megan knees! lol). When I made the front desk aware the manager promptly moved us to a larger more acceptable room and was very apologetic and sweet about it! Didn't get a chance to eat the breakfast, the pool was NOT AVAILABLE!! We were looking forward to that so that was unfortunate. The rooms need updating, staff was very accommodating. I wouldn't stay here again but if you need something reasonable and it's a short stay it would make due."

"Room was nice and clean. Fixtures are worn and could use replacing (shower heads and faucets). Bathroom sink would not turn off completely. Room doors are a hazard. They are very heavy and slam shut quickly. "

"Hotel is clean and fine but not in a very nice area. Lots of unhoused individuals hanging around outside the hotel and asking for money. Some were coming into the hotel lobby. Security did escort them out. Our room did not have AC that worked. It was 73 degrees in our room and very uncomfortable. We spoke with the front desk who said they would have someone come and work on it and/or move us to another room. We had to leave for our event and didn’t return until late and the AC was not fixed and no attempt to provide alternate room was made. The valet parking was hit or miss. The first day the attendant was not very efficient at all. We requested our car earl because we knew it was very busy. We went downstairs to wait and spoke to the attendant who said there was no wait and they’d get the car right away. The attendant then stood around for 10-15 minutes before they went to get the car. I would probably stay here again because the room, while hot, was clean and the hotel itself was clean. If you intend to walk around the hotel, just be aware of your surroundings. "

"The restaurant only offered an overpriced breakfast buffet, but otherwise our stay was great. The staff were very friendly."

"Staff were very accommodating. Excellent communication, extremely nice. The room was nice and clean. The pool was great for the two day stay, just wish the hours were later. The breakfast was okay but honestly just enough. Ample parking, even the grounds crew were very nice and helpful. I would definitely stay here again. It was close to shops, restaurants, the highway, Baltimore harbor and a short drive to D.C. "

"Nice clean hotel with a nice swimming pool. "

"Na"