格兰沃高地酒店预订

"房间整洁，员工礼貌，很好。"

"I had a great stay at Kimpton EPIC Hotel Miami. The location is excellent, the room was clean and comfortable, and the overall atmosphere of the hotel was very pleasant. I would especially like to highlight Hazel for her outstanding service. She was extremely friendly, patient, and professional throughout my stay, always willing to help and making me feel truly welcomed. Her positive attitude really made a difference and added a lot to the overall experience. I would definitely stay here again and highly recommend this hotel to anyone visiting Miami."

"非常好，很满意"

"地理位置很好"

"酒店总体来说不错，是个很不错的选择"

"一般"

"terrible noise , wifi cannot work . asked staff to help to fix the wifi but they didn't want to help. didn't clear the room and even didn't change the towels"

"I know there are a lot of mosquitoes there. If I can burn some mosquitoes, I will give more. I know it is difficult. In addition, the door lock leading to the beach is broken. When I went out, the staff told me that I could come back if I had the room card. Later, I found that the room card could not be recognized. I wandered around for a long time and could not get back to the hotel. This experience was not good."

"Housekeeping service is not good, room not very clean and the daily two bottles of water should be included in the resort fee, but they were not provided."