Hotels in Twin Rocks

"Hotel is very convenient for visit to iup. Friendly staff. Our bathroom wasn’t cleaned very well and seemed a bit outdated. The hotel feels deserted. "

"The desk staff was so friendly and helpful. We were so stressed about no power or heat in our home. We were treated so well an arrangements were made for Lola our pup. The room was quiet, spotless and very comfortable especially the beds. A++++++++ all around. Love the lemon ice water in the lobby. Breakfast was good too!"

"I must clean the wc in the bathroom,it’s unacceptable !"

"very clean room, very quiet "

"Lobby and hallways were dirty/muddy. Long wait to check-in, easily 25-30 minutes, multiple stations on the TV did work, wide open bathroom sink drain, HVAC did not seem to work, no matter the mode, tuned off and on. Poorly maintained property. "

"All areas were very clean. The room was spotless. Breakfast was well appointed. "

"Absolutely disgusting experience. When we first pulled up to the hotel, I genuinely thought it was closed because the lobby was covered in dust and dirt and looked completely neglected. Unfortunately, that was only the beginning. We checked in quickly because we were heading to a wrestling championship and didn’t have time to really inspect the room. When we came back later and looked around, the room was absolutely filthy. The floors and walls were dirty and looked like they hadn’t been properly cleaned in a long time. To make matters worse, we found two live roaches in the room. At that point, we immediately packed up and left. I went straight to the front desk to check out and request a refund. The attendant, Dwayne, told me I had to contact Expedia. Expedia then made several attempts to reach the hotel for approval of the refund, but the hotel never responded to their calls or emails. It’s beyond unacceptable for a hotel to rent rooms that are this dirty and infested with roaches, and even worse that they refused to respond or take responsibility afterward. I am absolutely disgusted by this experience and the lack of accountability. Do yourself a favor and stay somewhere else. No guest should have to deal with this."

"Very smooth and friendly check-in process. We booked 3 rooms for the IUP final home game, and it was a great place to stay right next to the arena. Great staff, clean rooms, and will definitely stay here again."

"Nice and welcoming "