Hotels in Hilton

"Lovely independent hotel in the centre of Barnard Castle. Room was really warm, comfy and spacious, had everything we needed and spotless. Staff throughout our visit were fabulous - from reception to housekeeping to bar. Had plans with family who live nearby so didn’t get to try the restaurant but menu looked great and was busy all of the time. Excellent value for money."

"Clean room. Excellent and courteous service. Staff very knowledgeable and friendly. Will come again. No issues."

"Clean room friendly staff and quality food and drink"

"Whilst I am sure this kind of property appeals to many, it wasn't what we were expecting. We appreciate it is a castle first, then hotel, but we have stayed in plenty of castles that still offered a very good hotel experience. Our room, apparently an upgraded one [we booked a superior kind] was small and very cold. The host promised us a heater, but it never materialised. The rooms have no TV ["because it is a castle"], but still have TV points in the room. Despite the hotels.com description, there is no spa and there is no hot tub, not that that aided our choice in the first place, but putting it out there for others; they don't exist."

"Clean room"

"It's in a remote location which is nice if you want to get away from it all. Good value. The sat navigation took us down a very potholed road but the road on the other side was in better condition so just something to be aware of. Characterful hotel, particularly the foyer. The breakfast was ok, very filling. Service was a bit chaotic with no plates when we arrived so had to wait. Rooms were nice and clean. Staff were welcoming. The games room has seen better days. "

"Just two nights at this perfectly located hotel with mature lovely gardens and country house features. Very convenient for Ullswater lake and walks. The staff were very helpful and attentive. We could not fault the reception, bar and dinning room team, they were great. The room we had was spacious and clean, with decoration and furniture in keeping with an old country house. The breakfasts and evening dinners were well presented and of high quality. Although we are retired, we could see the hotel as an excellent wedding venue. Overall, great value and we appreciated the unique and wonderful setting. "

"The accommodation was lovely although a little tired in places. We stayed in a Geo Dome (D2) and although the weather was not ideal due to Storm Dave the room was warm and comfy. I slept well enough and toilet not far from the dome so no real issues. The thing that let the place down was the service in the pub/restaurant. We had a table booked for 8pm, turned up ten minutes early ordered just after 8 and at 9:10pm we had to ask if we had been forgotten about! We had but the chef reopened the kitchen and cooked for us and eventually got our meal at 9:30ish. A little too late for me but my husband said his food was delicious - Giant Yorkie and a leg of lamb he said was cooked to perfection. Breakfast again this morning was extremely slow and once again we had been forgotten about. All things which can be helped never mind how busy it was. It was heaving last night. Atmosphere made up for it. "

"We have stayed before and the hotel was excellent but thos trip breakfast took over an hour and in the end we had to leave before the cooked breakfast arrived. Not ideal. "