Hotels in East Franklin

"Front desk was very nice "

"This is an excellent property with wonderful lady at the front desk. It may be a roadside property but the rooms are super quite and clean. If you have ever have your head sinking into the pillow of those multi star big chain hotels and you hate that, this is the place for you. Slept like a baby and highly recommend it. Can’t wait to be back. "

"It was very easy to access from the highway. Parking was very convenient."

"The lodge was very spacious and clean. Close to Ingles. Staff friendly and nice. The pool was great. Just note the phone reception and internet is weak in this area. Wi-Fi is available in the property. We will come back soon :-)"

"I received a call (went to voicemail) from them asking what time I would I arrive. I called back an hour later (10:30pm) telling them in a voicemail I would arrive around12am but I was unsure because I was in a poker tournament. When I showed up at 12:15am nobody would answer the front door or answer the phone. I called 10x and waited outside for 15 mins waiting for somebody to help me get the kieys yo the room i had paid for on the internet reservation I made. I lost out on the room and when I called in the morning asking for a refund since I never received my keys, I was told no. What a joke. I called the, told them when I would arrive, and never heard back from them. Poorly run motel. Also, I stayed there a month before and pulled up to 2 police cards with their lights on dealing with a domestic disturbance. I asked for a mother room night later this year since I come out here for business often and they said no. Awful customer service. And thanks for leaving me stranded at 12:30am looking for a place for to stay. Took me 90 mins and countless calls to local motels/hotels trying to find a room that late. "

"Everything was great, but our refrigerator was moldy in the freezer part."

"In desperate need of repair. If you need a clean bed to sleep in, clean towels, and friendly check in staff then this is the place. The bonus is stained furniture, non working in room coffee maker, bathroom sink that backs up or a surprise granola bar under the couch beside an empty pop bottle, then this is your place!"

"Check in went smoothly, they even asked if I had a preference of floor. Room was clean and super hot shower. Bed was good but pillows were a bit firm. As far as breakfast it was your average motel spread, but not terrible. Would stay here again if in the area."

"The facility was great. Clean and comforting. Felt safe there. The staff could use some training. No eye contact when entering lobby. No excitement about their job. No customer service skills. All in all it was a good stay."