Hotels in Springville

"Staff was not friendly or helpful, toilet ran constantly."

"😊"

"Room wasn't super clean, needs repair and maintenance. Worst part was the damn dog barking non stop for hours that the staff says they 'look into'. Barking didn't stop. And the bed was like plywood. "

"The rooms that were ordered was not the rooms that was received for the stay and could not be changed so I had to settle. They didn’t clean the rooms very well either."

"Pool was closed since the previous week. We rented here because it had an indoor pool and we had 2 kids with us. We should have been informed prior to check in. Toilet was broken in one room. Clerk was friendly and helpful but being the only employee, had to wait for her to come to try fixing it. No soap or shampoo in either room. Our " Suite" was supposed to have a whirlpool tub, no tub. We stayed one night, left early next morning without the breakfast buffet that was advertised, there was next to nothing there as far as food. Didnt get a refund because we had booked through a 3rd party, Hotels.com Dealing with them is no better. They make it incredibly difficult to report an incident. "

"Clean room"

"food was good, quiet atmosphere,helpful staff"

"Yes "