Hotels in Lancaster

"The hotel ia absolutely beautiful. Once you walk in you are greeted by amazong staff and a huge chandelier. My room was clean up until it started flood. It didnt matter the room change my room flooded. My second room shower leaked from the cracks with my actual shower off. The doorway to enter/exit my room was soaked. Messed up a few socks and bottoms"

"The hotel was ok. Unfortunately the sauna wasn’t working which was disappointing. The breakfast was good. "

"Hotel was mostly a good stay. I stayed Thursday-Monday my room was never cleaned even with me asking twice I had to get new hotels from the front desk every morning because they were never replaced. Staff was friendly every time I encountered them. In my opinion there are other hotels to stay in"

"Excellent customer service! Very clean! Everyone was extremely kind. "

"Clean room and very accommodating but needs some updating. "

"Our room was clean, the bed was comfortable, and staff was so friendly and welcoming. We used the valet service which was nice as our car was ready and waiting for us when we were ready to go somewhere in Buffalo. The breakfast which was included was good and includes juice, coffee, eggs (2 ways), sausage, home fried potatoes, breads and muffins, fruit, yogurt, cereal, bagels, and a neat pancake making machine. It's self service but was kept fresh and hot by two wonderful staffers. Prentiss who was in charge of the breakfast our first morning there was able to think ahead of you and made you feel welcome and well cared for. He literally answered questions we had before we even had a chance to ask him about things. Honestly, he was truly a wonderful person and it was a pleasure to have him take care of us. "

"Beautiful hotel! Great rooms. Great breakfasts. Grear staff."

"Our room was just a little bit late being ready but that’s my only complaint. The man working the front desk was super nice. Also, if I was a woman staying alone I don’t think I would want to stay on the first floor. it’s ground level with large windows. I was with my fiance so it was fine but otherwise I probably would have wanted to be on another level just to feel safest. "

"The accommodations were very good and yet what sets the hotel apart from others was the excellent hospitality provided by the hotel staff; especially the front office/lobby/check in personnel!"