Hotels near Tunjungan Plaza Surabaya

"Great hotel. Conveniently located."

"We took a breakfast box which was good."

"Staff were super nice and helpful. I cannot remember the front desk manager name, she got my room upgraded and made the check in so smooth. Ezzi front desk manager, and Hari duty manager were very helpful in my checking out. I stayed at the hotel many times, will stay again. "

"Thank you front desk Maya for outstanding customer service. "

"Hotel was beautiful, food was great and the staff were absolutely wonderful! "

"My first stay here was poor, but the subsequent 2 stays have been great, Good location. Excellent value for money... Special thanks for the gracious hospitality of Jeje at the resto and Gigi at the reception counter..."

"Was fine for the price, but the room had a mold smell, and the carpet was covered in stains. Was clean though and the bed was clean and super comfortable. Staff were very nice. Area around is okay, mall is nice, but not much around besides that."

"Really enjoyed. Highly recommend "

"Breakfast was weak, not much options. The bath towels was worned and old."

"L9 of the BG Junction Mall. Great service from the staff. Relatively comfortable room with the exception of the lingering smell of cigarettes. Good a/c and wifi. Many food choices inside the mall. "

"I was delighted with the room, not your standard design. Snacks were free and there was a water cooler in the hallway, which is very handy and less wastage. Would definitely stay there again."

"房間乾淨、早餐豐富、員工態度友善"

"Love this hotel.It is a new hotel, very clean, built in 2022. Next to Grand City. Very reasonable price. The receptionist is on the 2nd floor. On the 1st floor it has cafe. The cafe has meatball s soup , fried rice, noodle, water, coffee, ice cream. At 11 a.m it starts to serves steaks. On the 2nd floor, it serves buffet breakfast. The employees are very quick to bring stuffs we need. I recommend this place to stay for comfort, location, good meals . "

"Nette kamer en ruim. Badkamer eenvoudig maar voldoende, bar op het dak was prettig "

"the area is quiet and conveniently located, with a restaurant and convenience store right in front. the city center is within walking distance, and thr hotel itself is clean"

"The bathroom shower did not work properly. The bathtub floor was cracked and unsafe ans discolored"

"Always a great stay and the staff are super friendly. "

"Hotel passable , propriété passable , lit confortable juste ce qu’il pour une escale d’une nuit comme on a fait "

"After staying at another Neo hotel recently, i was disappointed with this property. The room is pretty run down, definitely in need of an update. The toilet seat was broken. There was this internittent pumping sound every 45 secs or so, coming from the rooftop or an adjacent room, it was annoying but not bad enough that i couldn't fall asleep. It did however had good hot water flow. The staff were friendly. The area was really quiet."

"Great Hotel and Friendly Staff!"