Hotels in Matching

"Third time for us at this hotel. First time was great, second time was worse and this time was also fairly poor. We won’t be back. Check in was fine. Nothing special, just adequate. In the room, I found it to be really quite warm. AC was set to 18 but it was far warmer than that in the room. The panel said “standby” which said to me it thought the room was cool enough and would only kick in if it warmed up. I’ve got AC at home and my 18degC feels a lot cooler than this room. On our way out the room, I mentioned it to reception. He said there was no point sorting it while we were out so to call on our return, which we did. Maintenance attended promptly, he tapped the screen a few times and said all was well but it was no different and we had a poor night’s sleep with the heat. The TV has an HDMI socket on the wall below. That didn’t work, so I connected directly to the TV which worked. There’s no “night light” for the bathroom so it’s very bright if one needs to pay a night-time visit. In addition, there are glass panels at the top of the bathroom wall which means when the lights are on in there, the whole room is illuminated. Not good for the other sleeping person. The shower was grotty. Yellow/orange grout. Mould in the corner of the enclosure. The toilet flush stuck so ran continuously. The shower head was caked in muck. There was a used cotton bud on a ledge on the wall. All in all, a bit rubbish."

"Nice room, clean and comfortable. "

"I found the location excellent for view and it was clean. Expected a bigger bed but overall I was happy"

"Hotel itself is in a central location and sort of clean. But cleaning staff are super rude and doesn’t do a good job at all. Very disappointed."

"Attentive and professional staff. Great value for money"

"Lovely hotel for a nights stay. Clean, modern and friendly. Couldn’t ask for more. Not too far away from West hams stadium and even shorter to Westfield shopping and car park. If you decide to park in Westfield car park make sure you take note of which car park you park in, A,Bor C and the colour and number you parked in."

"Bus every 30 minutes you have to pay for the shuttle that is not clear"

"Staff were very friendly, room was very comfortable and clean, pool was warm (ok for a dip but a bit busy, and not big enough for a good swim), and breakfast was good with everything being replenished constantly. Lovely short stay. Directions when we got of the DLR were not great, we followed some other people to find the 2nd floor entrance. "

"The room I stayed in was severely outdated and needed a deep clean. There were literal brown stains splashed up the curtains, walls and even the bed. The carpet was badly damaged and covered in stains. It felt absolutely disgusting. Some of the fittings in the bathroom were old, dirty and RUSTY. Needs urgent attention. "