Hotels in Pueblo Nuevo

"A nice location and the staff were very polite and helpful. However, I had issues with the electric, with things failing all the time. The cooker hob never worked. On two occasions I had to get replacements keys after being locked out as the keys cards failed. "

"Our third time stopping here, Breakfast excellent, Room cleaned everyday Staff helpful and polite"

"Beautiful property, lovely rooms and super friendly staff. Highly recommend."

"Total relaxation in a beautiful setting. Half board option was well worth it, food was very good. Staff were lovely, nothing was too much trouble. Plenty of sun loungers in landscaped gardens. Drinks were expensive but to be expected in a boutique style accommodation. Highly recommended."

"Very smart hotel recently refurbished, possibly re built. High tech, which is a problem. The hotel gives you lots of information before arriving. Parking is expensive, but you are in the centre of town. The hotel is controlled by technology, no room keys, digital check in etc.... On the day we arrived we were not told that there was no Wi Fi or internet connection. When we asked how we could connect we were told that was not possible and the engineers could not work out why, so we would have to do without. This hotel is run by technology, but the staff don't know how to control it. Which means anything could go wrong and customers would just have to do without. Possibly no lift, no air conditioning, no hot water, no access to your room. Everything relies on the technology. Our problem was small, no internet and no Wi Fi. After a rather lengthy debate with the manager, a rather shaky connection was made. It sometimes worked, sometimes not. No real solution, just a patch up job. The pool advertised is not a pool its a plunge pool. Small and narrow. The rooftop sun area has 5 loungers. For a hotel with 5 floors of rooms. A joke. Yes it has everything advertised, but that's just to get bookings. We stayed one night. Would not stay longer. All very smart and clever, but we felt cheated."

"Great hotel with convenient access to Gibraltar"

"Very good"

"Really great service. Very well maintained. Enjoyed my stay!"

"The parking was a joke, I was charged 40 euros for parkimg at the hotel, but every time I came back in the evening, I had to go round in circles to find a place to park. I had to leave my car any where there was the smallerst of space and hope for the best. A lot of noice, with banging doors what ever the time."