Hotels in Punta Arenas

"On-time shuttle reserved through hotel, warm welcome at reception, very nice room for the money. The sliding glass door and bathroom windows did not have locks; the problem was never addressed despite multiple attempts; our security felt compromised though ultimately no issues with anything being stolen; stored highest value items in a secure safe. So… this resort is not operating on all cylinders. It’s mostly a staffing issue. Some staff provided exceptional customer service, some mediocre, and some very poor. For example, some front desk staff were not at all attentive or helpful. I was just trying to find out what the resort had to offer and didn’t get much help. Service was Extremely SLOW! Once you got your overpriced food, it was really good though. Housekeeping did a great job cleaning our room and was very friendly; they earned their tips! I had the best deep tissue massage that I ever had in my life here. The views from the room were amazing! The snorkeling was outstanding! We had a great day fishing on April 8th with Amberjack, Bonita, Whitefish, and a once-in-a-lifetime *bonus catch of a 150 pound marlin that was released to live another day. We won’t be returning to the resort until we hear that ALL of the staff are delivering exceptional customer service."

"No directly you had to come out To the balcony. The pool la very small and gets rapidly crowded by one Family so if there is kids for example before you is hard to enjoy it. O felt very disappointed to find out the property is an hour away from la Paz and not 30 minutes as they mentioned. Also is secluded so of you plan to Go need to make sure To have a car and be ready to be alone with very few options available. I only staked one night because my daughter felt scared being the two of us alone and they promise to refund my money back and they haven’t so o was scammed and Expedia never responded le helped me. "

"Daniella and staff made the stay very enjoyable. From check-in cocktails, to breakfast burritos, to having the chef prepare our fresh caught fish for dinner- everything was amazing!! "

"Great views"

"Great food, kind staff, amazing views, very clean and beautiful property. 10/10"

"We enjoyed our stay at LaVentana Beach Resort. Lalo was helpful with information for our stay. Our room was 3 steps from the sand and we enjoyed the proximity to the beach. "

"I understand this is a fairly new establishment, as mentioned by the staff, and there’s definitely potential here. That said, there were several areas where the room experience could be improved. Our room felt quite minimal, with only a bed and a sofa bed.there were no tables, chairs, or additional seating, which made it less comfortable for relaxing.The window shades also didn’t block out much light, unlike the rooms on the upper floors that have proper blackout curtains, which made a noticeable difference. The placement of electrical outlets throughout the room seemed a bit random and could benefit from more thoughtful planning.While décor isn’t everything, the space felt like it was missing a sense of warmth and intentional design. The marble floors, while, were quite slippery,especially when coming in from the pool or shower, so that’s something to be mindful of for guest safety. Additionally, the room did not include a refrigerator or basic items like drinking glasses.While I’m sure the staff would have provided these upon request, having these essentials readily available in the room would greatly improve the overall experience. Given how new the property is,it almost felt like the room may not have been fully ready for guests yet. For the price, I didn’t feel the accommodations quite matched the value. That said, the staff was incredibly friendly,attentive, and clearly eager to make guests feel welcome, which I really appreciated. I would consider a different room"

"Great facilities. Super friendly and helpful staff."

"Clean and well appointed room. Most are upstairs I believe. The balcony had a lovely view of the sea. Fridge, microwave, tv wifi, a couple chairs and a lovely bathroom. At a reasonable price. An easy walk to the beach. Our two small dogs enjoyed, too. And The restaurant and food were great. A definite win. "