Hotels in El Pont de Vilomara I Rocafort

"The hotel felt more like a 3-star property than a 4-star. On arrival, check-in was quick and efficient, which was a positive start. However, the room fell well below expectations. The bedroom floor was dirty and covered in hair, and the bathroom was in a poor state, with grime around the bath and stained walls. There were also numerous silverfish in the bedroom, which was completely unacceptable. The room lacked basic amenities such as a kettle or any facilities for making tea or coffee, which was disappointing for a hotel of this supposed standard. On the second day, I had to queue for over 30 minutes just to get a key card that wasn’t working. During my four-day stay, there appeared to be only one staff member at reception, which significantly impacted the level of customer service. Overall, the experience did not meet expectations for a 4-star hotel."

"El personal 10/10 La habitación 8/10: el A/C no estaba funcionando correctamente, la limpieza del cuarto no fue la más óptima. Desayuno 10/10 Ubicación: No es lo más cercano a Barcelona pero lo vale! Está muy cerca del metro y hay mucho transporte público, nosotros rentamos vehículo y cuentan con estacionamiento techado y seguro."

"Clean, very friendly staff, but far from the centre, and our room air conditioning wasn't working"

"Parking was atrocious everyday. But room itself was clean and great for what we neeeded. "

"Very clean and staff were very helpful, its affordable and the staff were friendly"

"The train isn t work til there The pool was closed"

"Check in and check out took 1.5 hr each time. Guests nearly missed flight due to incompetent staff at check out"

"parking was good , food was not that great "

"Breakfast was delicious. Very nice people definitely would stay there again."