Hotels in West Bay

"The hospitality of the entire staff really stands out. The kids also really enjoyed the quest to find staff members from all over the world. All the restaurants were excellent, rooms clean and the pool and beach were well maintained and lots of fun. "

"Loved the private location - you Defs need a ca if you are goin to stay at this hotel. But it was well worth it. We loved our mornings and evenings down by the water. Happy hours up at Nova and daytimes at 7 mile beach. "

"good but overpriced. Some staff were great."

"The staff was so nice. Ismael at the front desk was excellent and so very helpful! We enjoyed the buffet breakfast and the ammenties (like the hotel shuttle & beach chairs)."

"Everything was great … will do it again "

"The staff is amazing! They are all very kind and accommodating. The rooms are nice with a great view. The food is delicious. There is only 1 restaurant and they have a different theme each night for dinner. Lunch is served at the bar outside and it's very windy so that doesn't work very well. They don't have much to do at the resort and really push the excursions. The good news is that there was never a fight for the pool or beach chairs. "

"I would give this hotel a 3 star cause yes hotel is nice and clean but the beach is a long walk away you either have to walk or ask hotel staff to take you to the beach. Then you have to make sure your saving a beach seat since 8am if not you won’t get a seat or you sit in the back rows . Food is a alright on the beach. Waiter Kado was very nice. Our view in our room said harbor view but it faces the traffic so you hear the cars and sirens sometimes maybe I have very high expectations cause last time I stayed at the Kimpton and that hotel is right on the beach. Think this time that’s why I was disappointed when I booked the hotel. I thought it was right on the beach. Overall, for the price, it’s not bad. The hotel was nice and clean. Staff is nice."

"The staff was super pleasant and kind - especially the front desk staff. I guess my biggest gripe is that the pool area isn't very inviting. It's not well lit at night and just generally felt like it needed tlc. The restaurant doesn't have much of a vibe and the food is bland but fine. The coffee sucks but it is what you expect at a hotel. It is on the far south side of 7MB so expect long walks but we already knew about that so it was no big deal for us.. we did like our stay here but I think next time we'd just do an Airbnb with some amenities like kayaks or paddle boards. They do give beach chairs and towels though!"

"Everything looks amazing.. Big rooms and exelent service"