Hotels in Moonstone

"Room was spacious. We only stayed one night while travelling through the area. We were disappointed that the hot tub was closed for maintenance and this was not indicated on the website."

"The hotel staff have been amazing each time we have stayed. The breakfast was very nice, but not many gluten free options. The manager did visit us and said he would make note and adjust as soon as possible. "

"The breakfast was very underwhelming, but everything else was amazing."

"Fruit choices were few, sausages were slightly dry and hard, muffins seem to have shrunk in size. Not sure why we were placed in a room as far away from the front as we were. Staff was responsive a nd friendly."

"EXCEPTIONAL stay at the Fairfield Orillia!! This hotel is SPOTLESS - I am a germaphobe - I felt TOTALLY safe here!! I said to Matthew at the checkout desk that there is not one thing they could possibly improve on!! Super lovely staff - shouts out to Matthew and to the lady who checked us in - both were sooooo friendly and made me feel that they valued our business. And to both Melody and Crystal in the Breakfast Room - both super sweet - they work sooooo hard - excellent food choices - spotlessly clean - these two women really start your day with a smile!! Housekeeping is excellent - every single detail in our room was perfection!! We really really appreciated everyone’s obvious efforts - made our stay just sooooo lovely!! This hotel is squeaky clean from lobby to pool to elevators to breakfast room to guest rooms - clear that this Fairfield Inn works as one big EXTREMELY WELL-FUNCTIONING TEAM - and we the guests are the beneficiaries!! Bravo Team Fairfield!! Stop INN for the WIN!! 🏅"

"Room was spotlessly clean. Bedding smelled fresh, not likre bleach. Check in was quick. Front desk phoned us to see if everything was ok and did we need anything (we've never had this done before) - this was a very nice touch. Breakfast was fine."

"Clean rooms, nice staff, good breakfast selections."

"So many difficulties at check-in, had to cancel and re process them like 3 times m, had kids who got impatient, was over charged, then had to call Expedia to sort that out. No tissues in the room, our key cards stopped working 3 times and then clearly was locked out of room, once with the dogs and the kids early in the morning in our jammies, the other time was wet from the pool with kids who had to Pooh, and then another time we had our conpeltle hands full trying to leave with food and everything sorry it was a bit annoying."

"Breakfast was great. Staff was great. Room was clean"