The staff appeared lovely, the beds were quite uncomfortable unfortunately, although the view and location is fantastic, we really enjoyed the drive up there and the room appeared to overlook the whole world, dinner in the restaurant was great. Cute little touch with the meals arriving from the dumb waiter near our table. So everything was great, until check out when they charged my partner for the room that we had already paid for online, I had to go back in and get a refund, which still didn’t appear to add up to the correct amount, it appeared to happen to another guest as well from what I overheard, I wouldn’t say don’t stay here as it really is a lovely spot, but be on your game at checkout to ensure you don’t get ripped off.